Our Services

We partner with nonprofits, public agencies, and civic leaders to tackle complex challenges, design practical solutions, and get results that stick. Here’s what we do:

Innovation Design & Implementation: From idea to impact

We help you design, test, and launch solutions that work in the real world using our proven innovation process.

Pilot & evaluation planning • Product/program design • Process mapping • Business modeling 

Civic Sector Expertise: Local knowledge, proven results 

From housing to mobility to government performance, we’ve delivered results across sectors and administrations. We pair deep Memphis context with insights from peer cities. 

Housing • Transportation • Open Civic Data • Food Security & More!

Collaboration & Convening: Turning conversations into momentum 

We bring the right people together and make the time count. Every convening is designed for action, not just discussion, tapping a deep cross-sector Memphis network. 

Facilitation • Event design • Network building • Action-driven agendas 

Community & User Engagement: Designing with people, not just for them

We help you deeply understand community needs and co-create solutions that people will actually use. 

Stakeholder engagement • User research • Co-design • Human-centered design 

Data Insights: Turning information into action 

We translate data into clear insights your team can use to make decisions and move forward. 

Analysis • Dashboards • Data storytelling • Decision support 

Capacity-Building: Equip your team to solve what’s next 

We train and coach teams to use practical innovation tools so they can break through challenges and get better results on their own. 

Workshops • Memphis Learning Lab • Program design 

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